Powerwash your Chrome Device
Occassionally, IT may ask you to Powerwash your Chrome device to fix errors. This will wipe your account from your device and reset it back to factory settings.
- Sign in to your Chromebook.
- Click your account photo.
- Click Settings
- At the bottom, click Advanced.
- In the "Powerwash" section, click Powerwash.
- In the box that appears, click Restart and sign in with your Google Account. Note: The account you sign in with after you reset your Chromebook will be the owner account.
- Follow the steps that appear.
- Once you've reset your Chromebook:
- Set up your Chromebook again
- Check if the problem is fixed
